By booking a delivery with Shore Water you are confirming that your driveway is suitable for a 6 wheel water tanker. Our drivers are professionals and will respectfully and carefully enter your property however we are not responsible for any damage that may be caused due to unsuitable access.

Driveways need to be free from anything that can cause damage to our trucks, including low hanging branches, or obstacles like parked cars preventing safe access for our driver. If we cannot deliver the water safely, our driver will leave without delivering the water and we will charge you full price for the truck time.

We accept cancellations up to 24hrs before your booking, after this you will be charged.

Please remember, filling your tank with new water churns up any ‘muck’ that may be in the bottom of the tank. Please leave the water for as long as possible to allow time for the sediment to settle.